Booking Terms and Conditions
By confirming a booking with Matthew Garrett, you agree to the following Terms and Conditions.
For the purposes of these Terms, “the Artiste” refers to Matthew Garrett, and “the Client” refers to the person, company or organisation making the booking.
Booking Confirmation
A booking is confirmed once it has been accepted by the Artiste in writing.
Where a deposit is requested, the booking remains provisional until the deposit has been received and cleared.
Unless otherwise agreed, provisional dates will be held for a maximum of 7 days.
Fees and Payment
The agreed fee will be confirmed in writing.
Unless otherwise stated in the booking confirmation, payment is due no later than the day of the performance.
Corporate clients requiring alternative payment terms must agree these in advance.
Performance
The Client must ensure that the Artiste has reasonable access to the venue and that the performance can take place safely.
The Artiste reserves the right to refuse or stop a performance if there is a genuine concern regarding safety, abusive behaviour, illegal activity or unreasonable working conditions.
Where possible, every effort will be made to continue the performance once the issue has been resolved.
Insurance
The Artiste holds Public Liability Insurance with an indemnity limit of £10 million.
The Client agrees not to require the Artiste to undertake any activity that would fall outside the scope of this insurance cover.
Bad Weather and Outdoor Events
Where a performance is booked to take place outdoors, the Client must provide a suitable indoor alternative or covered performance area in the event of unsuitable weather.
Mild weather conditions, including light rain, wind or light snow, shall not automatically cancel the booking, provided the performance can take place safely and without risk of damage to equipment, props or costume.
In the event of heavy rain, strong wind, icy conditions, extreme heat, or any weather conditions which the Artiste reasonably considers unsafe or unsuitable, the Artiste may require the performance to be moved indoors or to another suitable covered area.
If no suitable alternative area is provided, the booking shall still be payable in full, provided the Artiste has attended or was ready and willing to perform.
Cancellation by the Client
If the Client cancels the booking:
More than 6 months before the event: no cancellation fee is payable.
Between 6 months and 1 month before the event: 50% of the agreed fee is payable.
Within 1 month of the event: 100% of the agreed fee is payable.
The Artiste will take reasonable steps to mitigate any loss by accepting alternative work for the cancelled date where possible.
Cancellations must be acknowledged by the Artiste in writing before they are accepted. Cancellations cannot be accepted by answerphone message or via a third party.
Cancellation by the Artiste
If the Artiste cancels the booking, any fees already paid will be refunded in full.
Where reasonably possible, the Artiste will assist by recommending a suitable replacement entertainer.
Force Majeure
Neither party shall be liable for failure to perform their obligations where such failure is caused by circumstances beyond their reasonable control. This may include, but is not limited to, severe weather, fire, flood, war, terrorism, strikes, illness, accident, travel disruption, government restrictions or any other force majeure event.
Where possible, both parties will work together to rearrange the booking to a mutually convenient alternative date.
Late Payment
The Client agrees that it is their responsibility to pay the Artiste by the agreed due date.
Any overdue payments may incur statutory late payment compensation and statutory interest where applicable.
Photography and Video
The Artiste may use photographs or video taken during the event for promotional purposes unless the Client notifies the Artiste in writing before the event that permission is not given.
Liability
The Artiste’s liability shall be limited to the total fee paid for the booking, except where liability cannot legally be excluded.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Last revised: 07/07/26